95%+
Payment success rate
40%
Fewer billing escalations
Real-time
Revenue analytics
24/7
Payment monitoring
Transparent Pricing
MonthlyAnnually (Save 20%)
Growth
Day-to-day Stripe Billing operational support
$2,500/mo
- Break/fix quick wins
- Setup & customizations
- Custom reports & templates
- Business analysis
- Access to Kaana RevOps Platform (Starter, 2 Users)
Most Popular
Scale
Advanced support for growing teams
$5,600/mo
- All services in Growth
- Data Migration Support
- Mass Change Updates
- Stripe Billing for Salesforce Support
- Access to Kaana RevOps Platform (Advanced, 2 Users)
Premier
Dedicated enterprise Stripe Billing ownership
Contact Us
3 month minimum
- All services in Scale
- Dedicated Team Member
- Complex Data Loads
- Custom Development Support
- Access to Kaana RevOps Platform (Enterprise, 2 users)
- AI Custom App Development
Services Scope
Detailed breakdown of what's included in our managed services. Read the plans FAQ
| Growth | Scale | Premier | |
|---|---|---|---|
| Setup & Configuration | |||
| Recommendations, best practices, and troubleshooting for: - Product and price configuration - Customer and subscription setup - Invoice and billing settings - Tax configuration - Payment method management - Webhook endpoint setup | |||
| Enabling advanced billing features (metered billing, usage-based pricing, tiered models) | |||
| Creating, modifying, and archiving products, prices, and coupons | |||
| Customer portal and billing portal configuration | |||
| User role and permission management | |||
| Reporting & Analytics | |||
| Standard Stripe Dashboard reports and analytics guidance | |||
| Custom report creation using Stripe Sigma or Data Pipeline | |||
| Revenue recognition reporting setup | |||
| Custom billing document templates and invoice customization | |||
| Delivering weekly activity and billing operations report | |||
| MRR/ARR tracking and subscription analytics | |||
| Churn analysis and cohort reporting | |||
| Subscription & Billing Operations | |||
| Subscription lifecycle management (create, update, pause, cancel, resume) | |||
| Bulk subscription updates and migrations | |||
| Invoice adjustments, credits, and refund processing | |||
| Complex pricing model design and implementation | |||
| Billing error resolution and data corrections | |||
| Proration and billing cycle management | |||
| Development & Integration | |||
| API troubleshooting and debugging | |||
| Webhook configuration and event handling | |||
| Stripe.js and Elements implementation support | |||
| Checkout and Payment Links configuration | |||
| Custom integration development | |||
| SDK implementation guidance | |||
| API solution architecture and design | |||
| Custom middleware and automation development | |||
| Performance optimization | |||
| Payment Processing | |||
| Payment failure analysis and retry logic configuration | |||
| Payment method management and dunning optimization | |||
| Multi-currency and international payment setup | |||
| Third-Party Integrations | |||
| Error identification and data flow analysis | |||
| Accounting system integration (QuickBooks, NetSuite, Xero) | |||
| CRM and ERP integration troubleshooting | |||
| Data Migration | |||
| API operations guidance for data import/export | |||
| Legacy billing system migration design | |||
| Account-to-account migration | |||
| Data cleanup and reconciliation | |||
| General Consulting & Best Practices | |||
| Resource guidance | |||
| Best practice recommendations | |||
| Onsite support (SOW required) | |||
| Feature Requests, Defect Reporting, Incidents | |||
| Feature availability checks | |||
| Feature request submission | |||
| Defect identification | |||
| Defect submission coordination, status updates | |||
| Engineering engagement, ticket management, escalations | |||
