Contract vs. Billing Reconciliation
Contracts say one thing, billing says another. Kaana automatically detects overbilling, underbilling, and misaligned terms across Zuora, Stripe, Chargebee, and other platforms — then helps you fix them with AI-assisted correction workflows.
Cut reconciliation time from days to hours and catch billing gaps before they become customer issues.
Typical billing mismatch impact recovered
AI-assisted corrections eliminate delays
Average first-quarter discovery
Every contract reconciled continuously
Before Kaana vs. After Kaana
See how automated reconciliation transforms your billing accuracy.
Reconciliation Frequency
Quarterly manual audits that catch problems months too late
Continuous automated reconciliation that flags discrepancies in real time
Discrepancy Resolution
Filing Jira tickets and waiting days for engineering to investigate and fix
AI-proposed corrections with one-click application — minutes, not days
Coverage
Spot-checking a sample of contracts — most mismatches go undetected
100% contract coverage with automated variance detection across every account
Audit Trail
Spreadsheets and email threads with no clear record of what was checked or changed
Complete activity history with timestamps, corrections, and who applied them
Key Capabilities
End-to-end reconciliation from variance detection to AI-assisted corrections.
Automated Variance Detection
Kaana continuously compares what was signed in the contract against what is actually being billed in your subscription system — whether that's Zuora, Stripe, Chargebee, or another platform. The Relay dashboard surfaces every mismatch — overbilled accounts, underbilled accounts, and contracts with no billing record at all.
- Compare contract value against billed amount for every customer — with variance calculations and status flags
- Identify overbilled accounts where billing exceeds the contracted amount, creating refund risk
- Surface underbilled accounts where revenue is being left on the table due to missed charges or misconfigurations
- Flag contracts with no corresponding billing record so your team can investigate before revenue is lost
Contract-Level Billing Accuracy
Drill into any contract to see exactly what was agreed — subscription terms, products, charge models, pricing tiers, quantities — and compare it side-by-side with what your billing system is actually invoicing. Kaana tracks every detail including start dates, term lengths, auto-renew settings, billing periods, and per-charge pricing.
- View the complete contract record — customer details, payment terms, bill-to and sold-to contacts, currency, and billing cycle
- Inspect subscription terms including start date, term length, auto-renew, and billing period for each product line
- See every product charge with type, model, billing frequency, quantity, price, and amount — matching contract to system
- Track the full activity history of every contract with status changes, corrections, and conversion timestamps
AI-Assisted Correction Workflows
When Kaana detects a billing discrepancy, KAI analyzes the mismatch and proposes specific corrections — field-level changes with before-and-after values that your team can review and apply in one click. No more filing Jira tickets, waiting for engineering, or manually editing subscription records.
- KAI proposes field-level corrections with clear explanations of why each change resolves the discrepancy
- Review proposed changes with before-and-after values before applying — nothing changes without your approval
- Track all corrections in the contract activity feed with timestamps, who applied them, and what was changed
- Reduce time-to-resolution from days to minutes by eliminating the back-and-forth between RevOps and engineering
Why Kaana for Reconciliation
Real-time discrepancy detection
Catch overbilling and underbilling as they happen — not months later.
Eliminate overbilling risk
Prevent customer credits and refunds from billing exceeding contracted amounts.
Recover underbilled revenue
Surface revenue left on the table from missed charges and misconfigurations.
AI-powered corrections
KAI proposes field-level fixes with before-and-after values.
Full audit trail
Every correction logged with timestamps, approvals, and change details.
Continuous reconciliation
Move from quarterly audits to always-on billing accuracy monitoring.
Stop leaving revenue on the table
Companies deploying Kaana's automated reconciliation discover an average of $340K in underbilled revenue within 30 days — discrepancies that went undetected through quarters of manual audits.
See how Kaana catches billing discrepancies before they become customer issues or lost revenue.